Orders are handled within 3 working days following payment confirmation. Each jewelry piece undergoes surface and structure inspection prior to packaging for safe international delivery.
Global shipping service is accessible for most regions. Actual delivery time may be prolonged due to holiday congestion, customs inspection and local delivery arrangements. Tracking number will be available after dispatch.
The buyer shall be fully liable for all shipping fares, import VAT, customs duties and remote area surcharges generated from international transportation.
Valid shipping address is required for delivery. Customers are advised to inspect packages upon receipt. We provide reasonable resolution for verified product defects. Address errors, missed pickup and related extra costs belong to customer liability.